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Category Archives: IQX Platform

Exceptional Innovation brings leading-edge technology to hotels with iQx certified Samsung Tizen operating system, hospitality televisions models

Columbus, OH – January 23, 2018: Exceptional Innovation (EI) continues its long standing global partnership with Samsung Electronics to provide the hospitality industry with state-of-the-art guest engagement offerings. Together, the companies bring the latest platform technologies to hoteliers and guests through in-room television experiences powered by Tizen, Samsung’s cross-architecture open source software platform, in conjunction with EI’s iQx platform and integrated iQ solutions.

The combination of Tizen and iQx delivers a next generation technology experience that benefits hoteliers and guests anywhere on property. The Tizen 3.0 OS and 2017 Tizen-powered hospitality television models have been tested and certified as compatible with the iQ in-room smart television solution. The integrated iQ in-room solution provides hoteliers with greater choices based on hotel network and infrastructure requirements, and guests a fast, seamless in-room entertainment experience. Initial implementation sites in the US have been selected and deployments are planned for Q1 2018. EI will continue to certify additional US, European and Asia Pacific Tizen-powered TV models with the iQ in-room smart television solution as they become available throughout 2018 and beyond. 

The Tizen 3.0 OS keeps guests connected with not only hospitality TVs, but also with mobile devices, smartwatches and more. “Samsung understands the direct correlation between quality guest engagement, loyalty and the appropriate application of innovative technologies,” says Jonas Tanenbaum, Vice President Sales and Marketing – Hospitality TV Division, Samsung Electronics America. “With increased connectivity through the Tizen and iQ platforms, guests and hoteliers will enjoy one of the latest, most intuitive and flexible hotel interfaces in the market.”

“Exceptional Innovation and Samsung Electronics have been working together globally for years to deliver next-generation technology platforms and entertainment experiences to hotel properties and their guests,” says Seale Moorer, CEO of Exceptional Innovation.  “We look forward to continuing our partnership with Samsung to help hoteliers future-proof their in-room hotel entertainment investments as guests enjoy more of their own content through streaming capability and connection to multiple interactive devices at one time.”

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About Exceptional Innovation

Exceptional Innovation (EI) is relentlessly focused on discovering, developing and delivering innovative solutions that connect our customers to the people they serve through the advanced use of technology.  With our global reach, range and resources, we provide our customers with iQx, a unified platform for driving their vision into their markets using consistent and reliable entertainment and connectivity services. Our integrated iQ solutions leverage the platform to assist our customers in making intelligent decisions to actively engage and inspire through interactive experiences.

For more information, visit www.exceptionalinnovation.com.   

About Samsung Electronics America, Inc.

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA), is a recognized innovative leader in consumer electronics, mobile devices and enterprise solutions. A wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA is pushing beyond the limits of today’s technology and providing consumers and organizations with a portfolio of groundbreaking products in appliances, home entertainment, Internet of Things, mobile computing, smartphones, virtual reality, wireless infrastructure and wearables, in addition to offering leading content and services related to mobile payments, 360-degree VR video, customer support and more. Samsung is a pioneering leader in smartphones and HDTVs in the U.S. and one of America’s fastest growing home appliance brands. To discover more about Samsung, please visit www.samsung.com. For the latest Samsung news, please visit news.samsung.com/us and follow us @SamsungNewsUS.

Hospitality industry veteran Neil Schubert joins Exceptional Innovation as Senior Vice President of Global Product Management

Press contact: Candice DeLuca, Chief Marketing Officer, Exceptional Innovation, Inc.
Phone: 614-890-6101 Email:
cdeluca@exceptionalinnovation.com

FOR IMMEDIATE RELEASE

Hospitality industry veteran Neil Schubert joins Exceptional Innovation as Senior Vice President of Global Product Management

Westerville, OH – December 14, 2016 Exceptional Innovation (EI) is pleased to announce Neil Schubert as its new Senior Vice President of Global Product Management. Neil brings with him more than 35-years’ experience in the hospitality industry’s technology needs to round out the EI Group Strategy Division of the company.

Neil will lead the Global Product Management (GPM) Team responsible for monitoring industry trends, competitive analysis, new developments in consumer trends, and maintaining an effective roadmap strategy for the group’s product lines. His team will also manage the transition from disparate regional solutions and products to the strategic IQx technology platform and integrated IQ solutions. The product management team participates in industry forums and partners with global marketing management and global account management when interacting with strategic customers and industry leaders in order to prioritize development activities for the Group’s product lines and deliver those solutions on the IQx platform to all markets globally.

Prior to joining Exceptional Innovation’s team, Neil led Marriott’s global product strategy for hotel property guest technologies as Marriott Vice President of Technology Strategy. He was also responsible for crafting Marriott’s global property network standards and defining Marriott’s strategy for guestroom entertainment systems, digital signage, lobby computing standards, and numerous proof of concept projects including kiosk technologies, mobile applications, Marriott’s Netflix partnership, and their mobile key solution architecture.

Neil’s dedication to the hospitality industry is reflected in more than just his new role at EI. He has participated in industry leadership roles in various associations including HFTP and HTNG, including forum chair for HTNG’s Infrastructure forum for nine years. Neil personally initiated and wrote the testing material for HFTP’s certified hospitality technology professional (CHTP). Additionally, he has served on the advisory boards for several hospitality universities.

“We are honored to have Neil join the management team to lead our Global Product Management team,” said Exceptional Innovation CEO Seale Moorer. “His experience and passion for the industry will not only aid in our continuous efforts to bring the hospitality industry the latest technology solutions but provide us with a seasoned and dedicated veteran to lead our global product initiatives and deliver our IQx platform and integrated solutions to the global marketplace.”

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About Exceptional Innovation

Exceptional Innovation (EI) is relentlessly focused on discovering, developing and delivering innovative solutions that connect our customers to the people they serve through the advanced use of technology. With our global reach, range and resources, we provide our customers with IQx, a unified platform for driving their vision into their markets using consistent and reliable entertainment and connectivity services. Our integrated IQ solutions leverage the platform to assist our customers in making intelligent decisions to actively engage and inspire through interactive experiences.

For more information, visit www.exceptionalinnovation.com.
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