About Quadriga

Your trusted partner

Quadriga works with the world’s leading hotels to support their brand and help them to differentiate themselves from their competition. By enabling the ultimate guest experience and improving guest satisfaction, Quadriga adds real business value for its customers.

Quadriga specialise in creating communications solutions for hotels and guests, both in-room and within public areas. These provide guests with a gateway to a world of information and content delivered through the TV and guest laptops. In addition, Quadriga enables hotels to communicate with their guests and promote their services and facilities, creating new ways to generate additional revenues as a result.

Quadriga’s Sensiq solution, a powerful internet-based guest communications portal, can be uniquely tailored to each hotel to create a distinctive guest experience and provide a new and practical way of creating additional revenue opportunities. Quadriga Genesis successfully integrates internet access and entertainment into a single solution and in doing so maximises these revenue opportunities for the hotel. These products are complemented by a Digital TV solution and the latest flat screen displays from leading brands.

Quadriga’s broadband services are available in over 120,000 guest rooms across Europe, providing wired and Wifi solutions over coax and cat 5/6/7 networks and additionally throughout the hotel in public areas and meeting rooms. Quadriga’s investment in this area has resulted in a flexible tiered bandwidth solution which enables hoteliers to provide high standards of internet services to guests, in a commercially viable way.

All of these solutions are underpinned by Quadriga’s established partner, financing and service capabilities.

Quadriga delivers solutions that evolve with the rapidly changing technology needs of hotels and their guests. It specialises in integrating diverse digital, internet and network technologies and the ability to support existing network infrastructures ensures that it can achieve a high level of efficiencies for its hotel customers.

Quadriga provides a superior level of customer service in up to 400,000 rooms and can support customers in over 50 countries throughout Europe and the Middle East.  As the established market leader, building on 25 years’ experience in the hotel sector, Quadriga is the hotel’s single answer, helping them to enhance their communication with their guests. Quadriga is a trusted partner to the world’s leading hotel chains, including InterContinental Hotels Group, Accor, Starwood Hotels & Resorts, Marriott International and Hilton.

History

1928 Jules Thorn established the Electric Lamp
1938 Thorn rental business branded DER
1968 Thorn merges Radio Rentals with DER, now world's largest TV rental company
1979 Thorn acquired EMI Ltd - company becomes Thorn EMI
1992 Thorn transforms European Pay-TV with Guestlink breakthrough
1995 Thorn Business to Business (BTB) - separate Strategic Business Unit in Thorn plc
1996 Thorn EMI de-merged
1998 Thorn plc acquired by Nomura's Principal Finance Group. Quadriga brand launch
1999 Quadriga fully segregated from Thorn
2001 Quadriga launches Genesis - the world's first fully digital IP in-room system
2002 Quadriga ownership transferred to Terra Firma Capital Partners 1LLP
2003 Quadriga introduces Network Monitor
2004 Quadriga launches Movies 24 Interactive
2005 Quadriga launches Genesis on any Network for coax, Cat5 and Cat6
2006 Quadriga launches Genesis with Digital TV and new sales and marketing capability
2006 Over 100,000 fully digital Genesis rooms installed
2007 Quadriga ownership transferred to Co-investment Acquistion No. 10LP Incorporated
2008 Quadriga launches Internet World including Tiered Bandwidth Services, Entertainment World, and new Branding & Promotional capabilities
2009 Quadriga launches Sensiq – The Intelligent Guest Portal
2009 Over 210,000 fully digital Genesis rooms installed
2010 Quadriga – the single answer for guest communications for the hotel industry

Quick Facts
  • Trusted by hotels for over 25 years
  • Up to 400,000 rooms
  • Over 210,000 digital rooms
  • 120,000 internet rooms
  • 80,000 Cat5 installed rooms
  • 130,000 Coax installed rooms
  • 10,000 Digital TV guest rooms
  • Supporting customers in more than 50 countries