Hotel Regatta, Finland selects Quadriga's Sensiq Edition to enhance guest experience - 09-05-2012

The new luxury Hotel Regatta in Hanko, Finland has announced the adoption of Sensiq Edition from Quadriga, enabling the hotel to offer an enriched and intuitive guest experience. Before its grand opening, the hotel will be installing Sensiq Edition in all 49 of its rooms, giving it the capability to offer a superb selection of TV channels displayed in the guest’s own language, IPTV, a compelling choice of pre-DVD movie releases on-demand and both wired and WiFi connectivity.

Designed by Finnish architect, Lars Sonck, in 1898, the completely renovated, castle-inspired hotel will be using Sensiq Edition to communicate directly with its guests in their rooms, with tailored promotional content related to the hotel and its services. This will help drive new revenue opportunities that deliver against the hotel’s business objectives. Going forward, Sensiq Edition will give the hotel the flexibility to upgrade with additional features and functionality, potentially adding powerful new customisation capabilities.

Sensiq Edition is an entry level version of Quadrigas established guest communications portal, Sensiq. Introduced two years ago and now installed in thousands of hotel rooms across Europe, Russia, Africa, India and the US, Sensiq is evolving to meet the changing needs of hotels and their guests. Initially targeted at luxury 4-5 star hotels, Sensiq can now be offered more broadly with the new Sensiq Edition.

Heikki Hurskainen, general manager at the Hotel Regatta explains, “As a brand new hotel, we want to be able to offer our guests the best possible service from the start. Sensiq Edition ensures that we can provide a compelling and competitive guest experience, while enabling us to benefit from new revenue opportunities through tailored promotional content.”

Roger Taylor, CEO at Quadriga, explains, “We are delighted that the Hotel Regatta has chosen to adopt Sensiq Edition as its guest communication portal to engage with its guests. Today, not only is there is a lot of pressure for hotels to keep up with the increasingly tech savvy guest, it is vital that they can deliver a differentiated guest experience. Sensiq Edition enables them to address both of these challenges, meeting their business objectives today and providing the potential to evolve the solution in the future as their needs change.”