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30+ Years of Innovation and Expertise
At Your Service

What We Offer Our service and support teams are here for you every step of the way.

Professional Services

Our technical services organization is equipped to handle all areas of the project lifecycle. Driven by the overarching goal of integrating disparate systems while seamlessly providing intuitive user experiences, our service delivery focuses on a cooperative approach to realize successful shared outcomes.

Creative Services

Within our creative services offering we actively build value-added services into our solutions that can be commercialized and allow our customers to create new revenue streams in the process. By working hard to understand our client’s commercial goals, their guests and their properties we can design a turnkey solution that will continue to deliver into the future.

Financial Services

Investment in technology is required to attract new guests and to stay one step ahead of the competition. But technology is often one of the fastest depreciating assets in a business and as such managing it can be financially daunting. We offer a range of financial models to help our clients fund their hospitality technology solutions.

Global Support Center

Our in-house global support center provides a true managed service to our clients. By having the team all in house, all operators are versed in our practices, brand, overall culture and brand values.

Account Management

Our dedicated team of account managers ensures that every specific or bespoke requirement is considered and catered for, while with our larger global accounts we help our client ensure that their brand standards are maintained. Our regional teams work closely with their counterparts to ensure that we can provide a single point of contact and look after our clients globally but with local attention.

Maintenance & Support

While our world-renowned Network Operations Center offers a breakdown of how your systems are working on site, we also offer an array of reports so you can analyze what your guests use most in your hotel and how efficiently it is working. From how many times the latest blockbuster has been watched, to the ability to adjust WiFi bandwidth, our analytics will help your hotel personalize guests’ experience as much as possible.

We understand guest experience matters to you.
Request more information on how our IQx suite of solutions delivers.

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